Fresh reviews, without chasing them
The rating is not everything: Google also looks at how recent your reviews are and how steadily they come in. GMB Manager collects them, tracks them and watches your competitors' reviews, all in one place.
One link, one QR code, and your customers rate you
Every location has its own public collection page: the customer scans it at the counter or clicks the link they received, rates their experience and lands straight on your Google profile to post the review.
The QR code downloads in one click, ready to print: counter, window, receipt, business card.
Invite every customer, at the right moment
Import your customers, launch a campaign: each one receives an email or a text message under your brand, with no mention of GMB Manager, and a direct link to your profile. Sends can be scheduled to keep the collection pace steady.
All of your reviews, archived
Your reviews are synced automatically and kept over time: average rating, volume, new reviews highlighted. You can see at a glance whether the machine is running or slowing down.
Tags sort your reviews by theme so you can surface them in the right places on your website: the reviews that mention a service on that service's page.
Reading relies on a data source independent of the Google APIs: no connection to your Google account is needed to track your reviews.
Are your competitors collecting faster than you?
The same tracking applies to competing profiles: rating, volume and collection pace, archived week after week. You know whether the gap is widening or closing, and how many reviews you need to move ahead.
Playing by Google's rules
Plenty of tools inflate ratings artificially. We do not: a credible rating is built cleanly, and it holds over time.
All of your customers are invited, happy or not. Screening out unhappy customers before Google ("review gating") is prohibited by Google: we do not do it.
A customer is only invited if they agreed to be contacted. Consent is recorded with every customer record.
Your customers' emails and phone numbers are encrypted with AES-256-GCM, the standard banks use. They are used to invite them, nothing else.
Replying to reviews, from the same page
Replying to reviews will arrive with the connection to the Google Business Profile APIs: you will answer every review without leaving GMB Manager.
Show them on your website with the widgets: rating badge or review carousel, installed in two minutes.
What people ask us about reviews
Where do the reviews shown in the tool come from?▾
What happens to an unhappy customer?▾
Are the invitations sent under my brand?▾
How much does it consume?▾
Do I have to connect my Google account?▾
How many reviews away are you from moving ahead?
GMB Manager is provided by the Makemerank agency as part of its local SEO service.
